Support your customers on a platform they spend the most time on. Answer FAQs and use live chat to talk to agents for complex queries with WhatsApp Business API. Set up quick replies, use templates for auto-replies and improve agent productivity with a chatbot for WhatsApp.
Send automated transactional messages to customers and raise your customer service game. Proactively share updates, reminders and other notifications to segmented uses for specific targeting. Use WhatsApp chatbot to collect feedback, send event invites and upsell your services.
Customer satisfaction increases by making it easy for them. Be where your customers are and support messages with media elements such as images, videos, maps, etc. to improve customer experience. Engage with them at times convenient to them with round the clock support.
Perfect for Every Industry