Efficiency in post-purchase support will increase customer experience and in turn sales, quality of leads and overall conversions. Provide personalised customers service by pulling customer data from your CRM. All this in real-time. After all, we all want to get closer to our customers.
Customise your in-app chatbot to meet your brand requirements and personalise conversations for your visitors. Supplement messages with media such as images, videos, PDFs and more. Use data-driven metrics to identify trends to use them to improve your support for better.
Send automated messages to customers on mobile and raise your customer service game. Proactively share order updates, delivery reminders, payment reminders and other notifications and hence reduce the need for customers to raise a ticket. Active support is the best support.
Perfect for Every Industry